We strive to provide the best possible experience with our food delivery services. If you are not satisfied with your order, please review our refund policy below.

Due to the perishable nature of food, we only offer refunds or replacements under the following conditions:

Incorrect Order: If you receive an item different from what you ordered.
Quality Issues: If the food you received is spoiled, contaminated, or otherwise unsafe to eat.
Delivery Issues: If your order was not delivered within the promised time frame and is no longer acceptable upon arrival.

To request a refund, please contact our customer service within 24 hours of receiving your order. You can reach us at info@finediner.co or call us at 0543721170. Please provide your order number, details of the issue, and any relevant photos.Once your claim is reviewed and approved, we will process your refund or send a replacement. Refunds will be issued to your original payment method and may take up to 5-7 business days to appear in your account.Non-Refundable Items
We do not offer refunds for the following:Items that were delivered as ordered and meet our quality standards.
Orders that were not claimed or picked up at the designated delivery time/location.

Orders can be canceled up to 1 hour before the scheduled delivery time. Please contact our customer service to cancel your order. Refunds for canceled orders will be processed within 5-7 business days.

If you have any questions about our refund policy or need assistance with an order, please contact us at:Email: info@finediner.co

Phone: 0543721170

Thank you for choosing Boxit Meals Tech. FZCO. We appreciate your business and are committed to delivering quality food and excellent customer service.